Best rated Metairie restaurant management guides from Jon Purvis? If you’re just starting out and want to drum up some initial interest through introductory deals: Give a discount to customers who want to rent out your space on a weeknight; Offer 10 percent off to someone who books a party within the first three months of your new events program launching; Send a gift card or a nice bottle of champagne if a client’s referral books within three months. If you already have a program and want to make sure your customers know about it, add a page on your website with the latest event info and photos of previous events held in your space (with permission from your clients). This page is also a great place to highlight that your space is ideal for multiple event types, like rehearsal dinners, birthday parties, and corporate events. You could even slip a small, well-designed piece of paper with event info into check presenters, to encourage diners to host events in your space.



The conventional way of dining-in is over—at least for now. And your restaurant needs to adapt to the “new normal” as soon as possible. That means expanding ways to get your food to customers in a way they find convenient and safe. Need an example? Look at the fine dining restaurant Canlis in Seattle. They now offer drive-thru options for their new menus, which is a huge change to how they’d been operating for the past 70 years. And it paid off. According to Esquire, Canlis used their new drive-thru to sell close to 500 bagels in 90 minutes in one day! Long, extensive menus provide customers with options. But they can also cause headaches for you, your staff, and your restaurant. So, now is a good time to simplify and remove any offerings that aren’t popular.

Jon Purvis restaurant success recommendations : Be fair and consistent By treating all your employees fairly and consistently, you can help minimize conflicts, improve morale, and maintain high staff productivity levels for your restaurant. Manage performance effectively If an employee is struggling or not performing up to your standards, take action right away by providing feedback and support and disciplinary measures when needed. Deal with conflict promptly If there is an issue between individual employees or between an employee and a customer, it’s essential to address the problem quickly before it escalates.

Staff your restaurant appropriately. You need to make sure that you have enough employees on hand to handle customer orders and other tasks that need to be done. Focus on customer service. Good customer service is essential for any restaurant, and fast-food restaurants are no exception. Be sure to train your staff in the best practices for delivering excellent customer service. Market your restaurant effectively. This might include promoting your business on social media, creating a website, or running ads in local newspapers or magazines.



If you’re new to restaurant management, figuring out where to begin can be daunting. Your tasks often include handling community outreach, mediating staff conflicts, crunching inventory numbers, meeting customer expectations, and more, all while making sure both the front and back of house run smoothly. From prioritizing to delegating, restaurant managers need to tap into a variety of skills to be successful. Luckily, we’re here to help! We’ve got a few restaurant management tips that will help you feel confident tackling the next steps of your career in this fast-paced industry.